Shipments and returns

Delivery

Delivery is currently free for orders of € 15 and above.  Orders under € 15 will incur a processing fee of € 5. 

Packages are generally dispatched within 2 to 3 working days (Mon - Fri) after receipt of payment according to the delivery schedule. 

Exceptions apply - Please allow extra days for local holidays, weekends and sale time.

It is important to specify the correct address during the checkout, in order to avoid any delays.  

Please note that we do not ship outside the Maltese Islands.

Returns

Whilst we are happy to accept any item purchased on our website if notified within 1 day from delivery of the item. 

Item must be returned in its original, closed and undamaged packing to our head office, at the clients expense.

We will issue a credit note less delivery charges where applicable.

Notwithstanding the return policy, we cannot accept returns that fall under following categories

  • - Perishable items
  • - Vitamins and Supplements including Herbal Remedies
  • - Items which cannot be resold for health and hygiene reasons